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To The Greatest Sewing Support Specialist Ever,

I purchased a Juki 655 serger from you via Ebay and received it just over a week ago. I wanted to tell you how much I appreciated the information and service I received from you, Marianne, and the guy in the shipping department (sorry I forgot his name).

It has been a while since I have used ebay and forgot all about sending feedback until this morning. There is no way I could express, in one line, how great it was to make a purchase from your store. I wanted to let you know just how much I appreciated everything. I will absolutely be shopping with you again. I am already looking forward to purchasing a new sewing machine from you as soon as I have the funds.

I love my new serger!! Although I have barely scratch the surface of its capabilities, it is a delight to use and superior to my old machine by light years. Thanks for everything. I will recommend your store to anyone I ever talk with about sewing. I hope you have a happy and prosperous holiday season.
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Best regards,
Libby

Hi to Alison and Company!
Every single time I sit down at my sewing machine, I say to myself "I MUST send a note to Alison and her crew to thank them for all of their patience, and their excellent customer service!" What a loser I am, that I am only now getting around to it!

Yes, thank you, thank you, for working with me. I have indeed been having a great time, which is why you haven't heard from me!Nearly everything is going well, and I'm logging lots of time sewing. My husband wonders where I am keeping myself these days, and I find that working a regular job really interferes with my sewing time! I've ordered tons of embroidery thread, so that I will have ample choices of colors for all my designs.

You guys are the BEST!

I hope you're keeping warmer than we are....although I have to say that this is the warmest November I can ever remember!thanks from kennebunk Maine

Hi Allison ,
Hope you and the staff have a wonderful holiday season. Thanks for the good service this year.
Dixie

MaryAnn,
What a bargain. I can't believe how easy the Singer XL5000 is to operate. I threaded it and did a monogram in less than fifteen minutes after getting it out of the box. I really loved your no pressure approach. I especially love the Southern accent.
Ann B. - Annapolis, MD

Now I know what "icanhelpsew" means. When I called your 800 number for help I didn't get any phone menus, just great help right away. It was easier to sit in front of my machine and be helped. With one little question answered and I was on my way to beautiful embroidery!
Thanks again for the great machine and expert help.
Barbara F. - Eureka, CA

Just wanted to let you know my machine arrived today. Thanks again for the huge saving and super fast shipping. I can't wait to get started monogramming. Your product knowledge and price was the best on the internet. I will recommend you to my friends.
Cynthia C. - Melbourne, FL

Thank you so much for the beautiful sewing machine. Cherrie's really,
really loving it. She has already completed several projects. You all go way
beyond the call. Again, think you so much.
Henry W. - San Diego, CA

What a relief to find people who genuinely want to help. Some places I called only wanted to close a sale. I love my new Singer. I was pleased at how easy it is to use. I have already made an outfit for my new grand baby. Linda was very good with helping me know which sewing machine was right for me.
Annie J. - St. Louis, MO

I am not much of a computer person but wanted a machine to do beautiful embroidery for my quilt projects. Your suggestion for the Singer XL1000 was perfect. It has been so simple to operate for me. You were right about the lettering being so beautiful. Thanks for leading me to the perfect machine for me. It's so quiet and makes perfect stitches.
Lillian R. - LaPlace, LA

Your company is the best. I thought I wanted Design software. You took the time to asking a few questions to find out what I was wanting to do. I love Monogram Wizard! Thanks for keeping me from getting the wrong product.
Sue D. - Dallas, TX

Today is a new era. I never thought I would be writing someone in another country to thank them for such good service. I got my thread in three days. Thanks for being so nice. I also love your accent. Your company is so pleasant. :)
Marion P. Ontario, Canada